In view of the further development of our business, Flexcom aims to hire a talented and motivated Support Engineer to reinforce our team in Luxembourg.

 

KEY RESPONSABILITIES

The holder of this position will have to:

• Handle complex projects autonomously
• Provide high client support remotely as well as onsite
• Participate in software evolution tasks
• Testing and evaluating the software our company develops
• Assure preventive and corrective maintenance and propose enhancements
• Provide basic training to our partners/final clients in the use of the software
• Guarantee deliverables quality

TECHNICAL SKILLS AND EXPERIENCE

• Knowledge of Java, SQL, Groovy, Linux / Windows Scripting, Web Services
• Excellent command of Windows, Linux and IP network
• Experience with MsSQL and MySQL database as well as with BI and ETL tools.
• Knowledge of VoIP/Telecom is an asset
• Minimum 2 years of relevant experience

OTHER SKILLS AND EXPERIENCE

• Able to work in a team but feel equally comfortable to work autonomously
• Efficiently meet deadlines
• Good communication skills (oral and written), interpersonal, organization and presentation skills
• Have good attention to details
• Proactive and generate new ideas
• Able to promptly answer support related emails and phone calls
• Excellent written and spoken French and English; knowledge of other languages, is a plus
• Minimum 2 years of relevant experience

Contact

If you are ready to take on the challenge please send your resume to recruitment@flexcomlabs.com